The Journey From Outsourcing

The outsourcing journey began 25+ years ago and while the revenue decline shows no signs of turning around anytime soon, we are seeing a rapid increase in the market for digitally-fueled service offerings. This article explores the journey from the traditional outsourcing model to the new digital era.

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3 Strategies to Digitize Your Shared Service Center

With the rise of Robotic Process Automation (RPA), digital technology has become a core pillar of Shared Services Centers (SSCs), shifting the focus of SSCs from manual execution to a digital-driven technology hub. In this article, we’ll go over three key strategies for digitizing your shared services to deliver better and more efficient results.

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